Good
questions.
Everything you need to know before you walk in — how the queue works, when to come, and what a cut costs.
01 Walking in
The walk-in.
Do I need an appointment?
New York Barbers is a walk-in only barbershop, so we don't take appointments. Just walk in at a time that suits you during our opening hours, and we will check you into the queue. We will let you know approximately how long you will be waiting and you can grab a coffee while you wait too.
How does checking in work?
When you arrive, one of our dedicated front-of-house team will greet you and check you in. They'll put your name on the list for the services you're after, note a preferred barber if you have one, and let you know how long the wait is — if there's any wait at all. Their job is to make the whole thing as easy and seamless as possible.
How do I know when it's my turn?
Our front-of-house team keeps track of the queue for you, so there's no wondering "am I next?" They'll give you a sense of how long you'll be waiting and call you when your chair is ready. Until then, take a seat and grab a coffee while you wait.
It's busy — do I have to wait in the shop the whole time?
Not at all. If it's busy and there's a longer wait, you can check in, put your name down, and head off — then come back when it's closer to your turn. Just confirm the timing with front of house before you leave so you don't miss your spot.
Can I put my name down over the phone?
You are unable to put your name down over the phone. You will have to come in-store.
Can I request a specific barber to cut my hair?
Yes, you certainly can. You can request a particular barber when checking in for a haircut.
Please note that sometimes we may not be able to put you in with your preferred barber if they already have a list waiting for them and they need to go on a break or if they can't take anymore clients towards the end of the day.
What is the best time to come?
As a walk-in only barbershop, it is hard to predict when it will be quiet and when it will be busy. It can go from a 5 minute wait to a 1 hour wait within minutes sometimes.
We often find peak times can be first thing in the morning, lunchtime and near the end of the day (after work and school).
Feel free to give us a call to see how the day is going and how busy it is currently: Berwick (03) 9707 2215, Warragul (03) 5622 4888.
When should I arrive before closing?
We typically take our last walk-ins around 30 minutes before close, so leave enough time before the listed closing hour.
02 Services & prices
Cuts & prices.
How much is a haircut?
A Standard Mens Cut is $49, with fades from $55 and kids' cuts from $30. You can see the full price list on our Cuts & Prices page — the same prices apply at both locations.
Do you cut kids' hair?
Yes, we certainly do. We have lots of regular young clients here at New York Barbers.
Fades on Kids Cuts are charged their respective 'Fade' prices. We do not offer Skin Fades on kids under 10 years old.
Do you cut women's hair?
Yes, we are more than happy to if it is a cut/style we are confident to do. Our barbers are trained in mens hairstyles, so for the females that like a short, barber-style cut, we are happy to help you out.
Please note that our barbers are not trained in long women's hair and can only do short barber-style cuts on women.
03 The shops
Berwick & Warragul.
Where are you located?
What are your opening hours?
Both locations open Monday to Wednesday 8:00am–4:30pm and Thursday to Friday 8:00am–5:30pm. Saturdays: Berwick 7:00am–2:30pm, Warragul 8:00am–2:30pm. Closed Sundays and public holidays.
Do both locations work the same way?
Yes. Both Berwick and Warragul are walk-in only, run the same services and pricing, and pour proper coffee while you wait.
Still not sure?